DISCLAIMER OF LIABILITY - Nkaay Henna Beauty Henna Services LTD - WE are not responsible for any damages or losses incurred whilst using OUR SERVICES and that users use it at their own risk.
WE includes consented parties and associates that are also includes any Third parties that conduct action to deliver services for and related with Nkaay Henna Beauty Services by consent given.
Services -UK and Locations agreed.
Travel expenses will be quoted prior to appointment and these are not included in the price. Travel expenses vary depending on location.
Cancellation must be 48 hours prior to appointment - this appointment will then be rescheduled. Late arrival at appointment will be charged at the end of appointment at a rate of £1 per minute.
Your appointment for services will be the price as per quote otherwise as stated with prices online or as agreed.
If the henna appointment goes over the time as agreed you will be charged an additional £20 per hour.
Travel expenses are not included in the price as this varies in the UK- Travel expenses will be discussed prior to appointment and agreed - this payment must be made prior for a henna artist to attend the appointment - Nkaay Henna Beauty Services.
Packages may be quoted and varied - it may mean you may not get the same package again in the future.
There is no refund policy on services and deposits once a appointment is booked it can only be rescheduled.
Returns Policy -
NKAAY HENNA BEAUTY - HENNA SERVICES LTD
We understand there may be circumstances where you may need to return an item to us. Our returns policy is set out below. We will always process returns in accordance with this policy.
If you have any questions about making a return, or about the contents of this policy, you can contact us using the contact details below:
If you are not happy with the way we deal with your return, you can raise a complaint. Please refer to our complaints policy for further details, which can be located: EMAIL: BLOOMBLENDUK@GMAIL.COM
If you change your mind on any product excludes services:
This section sets our policy in respect of 'change-of-mind' returns. Please refer to the section below in relation to faulty items.
If you change your mind after you place an online order, you will have 48 hours after placing your order to cancel it. You can do this by:
By Contact us: Email:@firstname.lastname@example.org
If payment has not yet been taken, we will not charge you after you have cancelled your order. If payment has already been processed, a refund will be sent to your original payment method.
Changing your mind - after dispatch
If you change your mind after you receive your item, you should notify us of this within 14 calendar days of you receiving your item.
In order to return your item you should:
1. Ensure that the item is still in the same condition that it was in when it was purchased, with all tags and packaging intact.
2. Notify us within 14 days that you would like to return the item by:
3. Once you have notified us of your return, you will receive an acknowledgement and instructions confirming how to return your item to us. Returns should be returned to us via: ROYAL MAIL.
4. You must cover the postage and shipping costs of your return. You should purchase a shipping label from the above courier.
5. You must ensure that your item is returned to us within 7 calendar days of us acknowledging your return request.
Once we receive your returned item, we will conduct a quality check and we will notify you of the outcome of this. If your item is returnable, your refund will be sent to your original payment method within 14 calendar days.
Please note that some items may be excluded from our change-of-mind returns policy. If this is the case, this fact will always be marked on the non-returnable products and made clear to you at the time of your purchase. Items which are non-returnable include:
Non Refundable are all the Henna Services booked via appointment and made full payment.
This section does not affect your statutory rights. If your item is faulty or unsatisfactory, please refer to the section below.
Returning a faulty item
The goods that you receive from us must be:
- of a satisfactory quality;
- fit for purpose; and
- match any description, sample or model by reference to which they were sold.
We really hope that you will not need to return a faulty item to us. If you do need to do so, you should follow the instructions in this section.
If you are returning a faulty item within 30 calendar days of receiving your goods you can request a full refund from us.
If you are returning a faulty item after this period you may request a repair or replacement from us in the first instance. If you are still not happy after a repair or replacement, you may be entitled to all or some of your money back, in accordance with your consumer rights.
How to return a faulty item
If your item is faulty, you should:
1. Notify us of the fault by:
Fill in the Contact us Form/ Email: Bloomblenduk@gmail.com
2. Once you have notified us of the fault, you will receive an acknowledgement and instructions confirming how to return your item to us.
3. We will cover the postage and shipping costs of your return. We will send you a shipping label for: ROYAL MAIL.
4. The courier will usually specify that the label should be used within a fixed period. You will be provided with instructions about this with the shipping label.
Once we receive your returned item, we will conduct a quality check and we will notify you of the outcome. If you are entitled to a refund, this be sent to your original payment method within 14 calendar days following the outcome of the quality check.
If you are entitled to a repair, replacement or re-installation, we will usually arrange this within 28 calendar days following the outcome of the quality check.
The rights in this section exist separately from any warranty you may also have. Please contact us if you would like to discuss any applicable warranty.
Terms & Conditions -
Appointment basis only or as agreed upon via time date and location - Offers & discounts may be included upon future appointments - offers and discounts may be applied automatically provided your return again or refer a family or friend to NKAAY HENNA BEAUTY- Henna Services.
Offers and discounts may change and vary over time. Offers and Discounts may not apply and can be withdrawn at any time.
Appointment, Meetings & Payments -
Please ensure you make an appointment by contacting us or make use of the online booking. Deposit is not refundable. Agreed instalments options will be agreed prior to services this can not later be withdrawn. Full payment must be made or completed during agreement terms. Legal action may be presented if this is disputed and/or is anyone else falsely acts as a associate of NKAAY HENNA BEAUTY - Henna Services Ltd without the permission and consent from Nkaay Henna Beauty Services LTD.
Legal Requirements apply at all times.
If an illegal act is determined it will be bound as implying to associate services by Misrepresentation, Copyright and Fraud by UK Law and any countries that prohibit such practices and associated. This includes carrying out services without the consent of NKAAY HENNA BEAUTY SERVICES LTD
Payments & Health and Safety.
Please note your payments are not refundable as this is a service provided in person/ face to face or online services and or membership and subscriptions is included in this definition of practice. This includes for the application of Henna/ Mehndi, Henna tattoos, Temporary Tattoos, as any offers or discounts associated on the Website; Any Materials of Organic henna is made by caution, using practices of health and safety by the use of handcrafted and safe material in house and by the use from Third parties and associates. Prices may vary in time. Refund is not accepted at all times, nor any compensation as a result of purchase.
Nkaay Henna Beauty - Henna Services Ltd is fully insured for Public liability for Treatment and Risk Insurance in the UK - Please check your own insurance and countries as No legal responsibility will be held by NKAAY HENNA BEAUTY - Henna Services Ltd should you partake appointment or products of any kind by Our Services either online or by appointment via in person or location. The Customer either by purchasing any product including Henna and Henna Cones via online shop or by person or by appointment; is solely responsible for carrying out a patch test within 24 hour period prior to an appointment. There is no legal responsibility prior and after services by Nkaay Henna Beauty - Henna Services Ltd ensures all pre and after care instructions are provided. It is up to the Client(S) or Third Party(S) to consent to follow such care during pre and aftercare. Not following pre and aftercare is not the responsibility of NKAAY HENNA BEAUTY - Henna Services Ltd or its associates. Nkaay Henna Beauty - Henna Services Ltd, Third parties include WIX, Wix platforms and any third parties and associates upon appointment and agreed services by consent. These Terms and conditions take effect with immediate effect. All rights are reserved by Copyright Laws - Nkaay Henna Beauty - Henna Services Ltd - is based in the United Kingdom.
AGE AND RESTRICTIONS- Ages from 5 and Adults - Anyone under the age of 18 Years old must be accompanied by an adult that is responsible for them as a Parent/ Guardian with permission by Parent. This includes user registration and account creation.
Contact us - Nkaay Henna Beauty - Henna Services LTD
Country: WEST YORKSHIRE, UNITED KINGDOM